80% of emergency calls cannot be answered

This is what happens to ambulance workers when the Israeli army attacks. From http://talestotell.wordpress.com/:

6pm: To Al Awda hospital, run by the Union of Health Work Committees. It normally has a 50 bed capacity but has been stretched to 75. E and Mo interview Ala'a, the medic from Jabalia RC who was injured when Arafa was killed yesterday.

The story goes as follows:

It was about 8.30 am Saturday morning in Jabalia. Five teenagers found themselves under shell attack and tried to get away. Three escaped. One, Tha'er, 19, had his foot blown off. His friend Ali, also 19, tried to pick him up and carry him to safety, but was shot in the head and killed. It took 75- 90 minutes before a Jabalia Red Crescent ambulance could reach them. Medic Arafa, 35, and Ala'a, 22, carried Tha'er to the ambulance, and then went back for Ali's body. As they closed the van door, they were shelled.

Ala'a says "I felt nothing - just that I was flying in the air and then falling." Other ambulances evacuated all. Arafa, who was married with 5 children, had a severe chest wound with most of one lung gone and only survived 2 hours. Ali's head was blown off. Ala'a is now in hospital with severe shrapnel wounds all over, especially chest and legs. Tha'er survived but also now has several lacerations to back and body from shrapel.

Arafa was a teacher for the UN, gave medic training, and volunteered as a medic after being one professionally earlier.